We offer a number of classes that help you improve your skills, whether you work in the Cashier’s Office or are responsible for providing system support. CASHNet classes are only available to current customers.

Training Courses include Specialist, Expert, Online & Other trainings

CASHNet Cashiering Certification

ID: CCC CASH
Duration: 2 days

Abstract: This course gives the CASHNet supervisor/system administration a comprehensive look at the many aspects of operating Cashiering and Departmental Deposits.

Description: This hands-on course examines a variety of issues in maintaining your campus cashiering system. Topics include processing a variety of transaction types, maintaining basic tables, creating and running reports, running and monitoring extracts and troubleshooting problems. Successful completion of this class and the accompanying test will result in Specialist-level certification.

Prerequisite: Minimum 6 months experience in CASHNet (any version).

Price: $1195

Payment Processing in CASHNet

ID: PPS 01v5 (for version 5 users); PPS 01v6 (for version 6 users)
Duration: 1 day

Abstract: This course provides a detailed look at all the types of payment processing options available in CASHNet.

Description: This course will examine in detail all the payment options that make up CASHNet, including batch and over-the-counter Cashiering, TouchTone Telephone, Web and Departmental Deposits. You will learn which tables are needed to keep these functions running properly and how to make modifications to reflect your institution’s changing needs. In addition, you will learn how to maintain the customer demographic file in CASHNet.

Prerequisite: Minimum of 6 months experience in CASHNet; General UNIX and/or university business office payment processing experience.

Price: $495

Inquiry, Reporting and Balancing in CASHNet

ID: PPS 02v5 (for version 5 users); PPS 02v6 (for version 6 users)
Duration: 1 day

Abstract: This course explores methods for performing research and producing reports in CASHNet as well as providing balancing procedures.

Description: This course will explore the various methods for retrieving information in CASHNet. You will learn how to perform effective inquiries and create useful reports. The different types of transaction and credit card reports will be examined as a means for helping with your daily balancing. You will learn tips on systematically closing out each day and making sure your system is in balance.

Prerequisite: Minimum of 6 months experience in CASHNet; General UNIX and/or university business office payment processing experience.

Price: $495

Basic CASHNet Communications for Payment Processing

ID: PPS 03v5 (for version 5 users); PPS 03v6 (for version 6 users)
Duration: 1 day

Abstract: This course examines the ways that CASHNet communicates with your other campus systems as well as any external systems for successful payment processing.

Description: Keeping CASHNet in synch with your other campus systems is vital for maintaining daily operations. This course will explain the difference between batch and online downloads and extracts, provide instruction in running both and help you troubleshoot problems. You will also examine the different credit card processing options and learn to interpret the messages generated by your network processors. Finally, the course will look at maintaining the links between your CASHNet server and IVR and/or WEB servers.

Prerequisite: Minimum of 6 months experience in CASHNet; General UNIX and/or university business office payment processing experience.

Price: $495

Basic Systems Administration in CASHNet

ID: PPPS 04v5 (for version 5 users); PPS 04v6 (for version 6 users)
Duration: 1 day

Abstract: This course will help you master the skills needed to understand the CASHNet configuration and perform the typical routines for successful payment processing.

Description: This course will provide information on keeping your CASHNet system functional. Topics include performing backups of your system, monitoring root mail and disk/system usage, knowing when and how to reboot your CASHNet and TouchTone Telephone servers and handling power outages. You will also learn how to maintain users and their passwords in both CASHNet and UNIX.

Prerequisite: Minimum of 6 months experience in CASHNet; General UNIX and/or university business office payment processing experience.

Price: $495